At LostnReturned, we’re committed to making our website as accessible as possible for everyone, including people with disabilities.

We believe everyone should be able to access and use our services with confidence, regardless of the technology they use or their individual needs.


Our Commitment

We aim to make our website accessible by following the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where reasonably practicable.

This includes:

  • Using clear and straightforward language
  • Maintaining good colour contrast for readability
  • Supporting keyboard navigation
  • Designing pages to work across desktop, tablet and mobile devices
  • Aiming for compatibility with commonly used screen readers

Ongoing Improvements

We’re committed to improving the accessibility of our website over time.

As we introduce new features and make updates, we’ll consider accessibility as part of those changes and aim to address any issues that are identified.


Known Limitations

Although we strive to provide an accessible experience for all users, some parts of our website may not yet be fully optimised.

If you encounter any accessibility barriers or have suggestions for improvement, we’d be grateful if you let us know.


Feedback and Support

If you experience any difficulty accessing any part of our website or using our services, we’d like to hear from you.

Please contact us at support@lostnreturned.com or through our Contact page.

We’ll do our best to respond promptly and provide the information you need in an accessible format where reasonably possible.


Technical Compatibility

Our website is designed to be compatible with:

  • Current versions of major web browsers, including Google Chrome, Safari, Mozilla Firefox and Microsoft Edge
  • Common screen readers, including JAWS, NVDA and VoiceOver
  • Keyboard-only navigation
  • Browser text resizing and zoom functionality